I didn?t receive all the letters. Im able to put 3 pairs of shoes (side by side) on each rack, and my heels touch the top. They are raised out a bit more than the norm, which I like, but also too wobbly. She never complains that her feet hurt and they?ve given her no blisters. 5 wide boot or shoe. So disappointing given the normal PediPed high quality. Theyve held up wonderfully- hes pretty rough when it comes to wearing things out quickly. As a matter of fact I used my Bose QC35?s and a set of Bose SoundSport Frees, that I borrowed from a friend, in those locations with no cutting in or out. Lovely pattern and very unique. If you?re the kind of person who wants to keep a pair I?d flip flops for life AND you want them soft and squishy too, AND you want to wear them Every single day, for every single thing you do, these probably aren?t for you.