Giant crack from left to right and in bottom right corner. I observed that the seam that had appeared to come undone had not, in fact, ever been sewn ?! Im also impressed with the noise canceling and fit. This is while I would just be walking at a regular pace with minimal bounce or anything. It is excellent for what is. If you purchased the 32GB, the serial will begin with HX432 and the 24 will read HX424. You can use a cabel lock and thred it through you side rails or something to make it more theft proof over night. Ive tried other brands for my art projects but they didnt hold up, the heads on swabs got really mushy and didnt turn out as desired. On the plus side, that means the battery isnt being used up when it isnt needed. For any visually impaired user in the office there are several problems that would have been easy for Jabra to get right in initial design.