Even then they kind of dont fit right and I had to get some longer screws from home depot. The volume up/down is the next/previous song is intuitive. Now, in less than 30 days, the bottom piece is starting to lift. But comfort and quality are the most important factors. The older version was better. ? But, overall, this works like I want. Searching around the Internet I found this to be a common issue with some production runs of both this and the wireless version. - Software: LEDs, buttons, equalizer, ability to adjust the sidetone for mic. I am glad I bought them. We had to get rid of them.