So disappointed. I really like the fit into the ear. At this point I repackaged the product and sent it back. Im going for it again because I might as well de-clutter my downstairs bathroom too. They did break though. Plus I could hear them so clearly. Im going to look at the other stuff they make and order more since they take comfort into consideration as well as style. The shoes are soft and tall and glamorous! My wireless Beats cord and case disappeared into the abyss and I was frankly panicking. This thing is sturdy for sure.