After a few quick diagnostic questions, she figured out the problem and arranged to overnight the correct straps. With these you can adjust the velcro so you can put them back on no problem! I like it so much I will be buying another to keep in my clothes closet for belts and accessories, along with my dress shoes. They also fit differently and not snuggly into my ears. I do a lot of walking and hate closed in shoes but find it difficult to get shoes/sandals to fit as I have a wide foot. This review I based off of the three other pairs of gaming headsets I have own. Cheap item But but a waterproof case for your phone (covering charger ports up). There are similar brands, I bought the PASONOMI because they were on 2-Day Prime, cheaper, and had a 10% off coupon. Excelente, sin embargo esperaba más bajos