While this is only the second Anker product Ive ever had to give me an issue, I cant help but be disappointed when a brand I suggest and even gift to friends and family seems to be having QA issues. They run true to size I wear a size 8 and I ordered a size 8 and they fit perfectly. Operation: Pairing was quick and worked first time. These were some of the only headphones I could get that entirely enclosed my ears without being tight on the head and overly noise-cancelling (I dont really prefer that, it hurts my ears. The only issue was setting it up with a new iCloud account. As you can see from the photo, when the AirPods pro are inside the case, the lid stays open a few millimeters allowing for all kinds of problems. Also, the liner pulled from the side almost instantly and is falling apart. There was glitter all over my hands as I was trying the shoe on. Majority of towel bars are like cheap curtain rods. The only issue is that the hanging space is a bit compressed due to the design (ie blouse on top rack bunches up against bottom rack) so this is better suited for children?s clothes until the manufacture changes the design to solve this issue.