Its up and running in a couple of minutes. ??? Colour & shape of the clogs was exactly as per the online product description so no discrepancy here. I have even heard new sounds in I know well as Im now sitting right in the middle of the mix while it happens all around me - rather than coming in from inside each ear (headphone). I like how they charge in the case and the case holds a charge for a long time. I do not want to do business with Avantree if they are NOT going to value their customers or their time. 5mm headphone jack for both the mic + headset. Heel is a sexy height without the platform look. Update:The item I originally purchased was a size too big. I?ve had just about everyone of the headsets from this company. But they works so thats why I gave it 4 vs 5 stars.