Mine came as pictured, no problem with being dirty. Not only were the directions hard to understand but the quality (from the wood to the crappy screws full of burrs) was horrible. The fact you cant run these without 3D on AUX 3. Type bought: Silver with black cuff. My ONLY gripe - is the Bluetooth remote. I had to cut a plastic trim piece to fit after installing the hitch but that was expected per the install docs. The two Kupper Mount units (front and rear) are super easy to attach to your car and the suction is powerful. On contacting Amazon support, they got in touch with Sony and instead of shipping the replacement parts, Sony advised Amazon that the customer can buy their own replacement parts and we actually dont know the exact part numbers, so let the customer figure it out. Das sollte man nicht unterstützen. The APEKX True Bluetooth earbuds meet all my needs.