There is PLENTY of velvet on the hangers after washing off the loose stuff and now they are pretty wonderful. I ordered a 13 and he wears a 12 so maybe go a size up. So dont wear it all day the first time or two out. I plan to purchase a 2nd one in the very near future and have already recommended it to several friends of mine. Pushes the back of it down when opening case. All in all, Im extremely happy with this product and I highly recommend it. I havent had the pleasure of wearing this particular pair around all that long yet, but I will definitely post back with updates! This rack is very sturdy comes with screws to attach to the wall I am even thinking I can use one to organize my makeup in the bathroom! These heels are very sexy but not to be taken lightly. They fit very snug and exactly every inch of my feet.