I love this addition to my Bose headset. Ive tried about 20 different Qi wireless chargers over the past few weeks and most either wont charge my Pixel 5 or will charge it slowly (2. I would think the reason for returning it was that while they were nested together within the plastic bag, one was bent more than 0. Balm and oil smell identical. Bottom line: If you want the best portable audio setup for under $3,000 start off with buying the SE846 IEMs. So overall this rack works. No blemishes or defects. While I have not always been pleased with some of the Cobb Hill styles (some of the shoes can be rather matronly), these are on point! Very sturdy and brighter than the pic. And they are so easy to clean.