5 hrs to deal with it. My 7 yr old son LOVES his slippers and wears them every day. Honor, family and a desire to live His life, not one laid out and scripted. Im writing this review after 11 months ( Because now I am going to purchase new one and I come to know importance of reviews. I ordered these to wear to my micro wedding ceremony. Pros: light weight, good sound and volume, easy controls, generally good connectivity (pairs easily and quickly every time, although the last few days the Bluetooth disconnects randomly and for no apparent reason)Cons: if you plan to wear them while excercising, think again. 1st I call Amazon he didnt realize that I had purchased the warranty but he didnt seem to care that the thing 8 my memory card either that was $40 he just was going to exchange it well Im sorry it shouldnt eat my memory card the card was installed properly and it ate it it its like they left too much wiggle Room in the thing and it slips when I called the warranty company they didnt seem to care either that it was costing me money out of pockets because of the flaw of their design Son I am stuck I tried it on and it made me look worse! But for a great price, its not a big hassle. The replacement pair just broke in the same exact way as the first pair, but worse this time.