I have fairly wide, flat feet. I thank you for allowing the return up to January 31st. Worked fine for a while but in less the 3 months stopped working . There should be a little more leeway on returning this item. I searched long and hard for this as I was looking for a nice looking but functional item that I could have by the front door to put keys and other items in. Check YouTube 5 to 2 hours to be fully charged. 1 but the only way i can think to get this through this stand is enable windows sonic for headphones and virtual sound in speaker properties. I can?t say they made my heels 100% comfortable because we don?t live in a perfect world. Toddler summer must have in my book!