seriously. To be honest I will still probably choose my bluetooth earbuds over these but to keep these in my car or at work for phone calls that I need to quickly jump on with a headset is going to be awesome. Would like a refund or replacement. Battery life is long too. Im glad I got these certified refurbished, because I dont believe they are worth the asking price for a new set. But I still love the hat so I tied the back in a knot and wear it. I replied, Sorry but no, I want a replacement plaque. My husband put it together while I was at work, and said it was easy to assemble. There are definitely some areas to nit-pick on, the quality of the plastic, even during certain bass heavy songs the bass tends to dominate the sound. Active Noise Cancelling and Ambient Modes work well.