Great customer service response. Smaller then you would guess. I would say that these shoes are true to size. She has a narrow foot and after adjusting the buckles she wore them all day without any issues. You can play poker with an avatar figure of your choice, or watch TV if you use an app like Sling. My only gripe is the same reason I bought my AirPods - They pull out of my ears when Im running due to the connecting wire. Got mine for $70, and would hesitate to pay $95 without shopping around a bit. Fit like a normal Robeez 6-12 size, which if you are familiar with Robeez you know its larger than other brands in this size, approximately 5" baby foot length. Was struggling, in the beginning, using the darn tool. Ive always had dreams of taking amazing photos of the stars, so I got a Sony A7, and this lens based on the recommendation of lonelyspeck.