11/9/20: Received quick response from seller. Very poor. That leads to my review of this case. I store most items in baskets- heavier baskets are balanced on the rods and not the fabric. However, in my opinion the best features are: the auto-detect, the earbuds turn on as soon as you wear them, the frequency response and the deep base sound. Bought them after loosing my airpods and honestly I even use them more than I used my airpods, I would buy these again and again Both UPSs are still functioning. The packaging is super sleek and clean, truly recommend the S-Fit for people who work out or is always travelling! It holds a ton of bottles and I like the little lazy-Susan in the center for my oils and sprays. I have had Oofos, Adidas, and Nike soft foam shoes and although I love my Oofos, these are an awesome second choice and first on price!