I listen to a range of generes of music, from classical and orchestral music, to country, edm, and rap, and these earphones had an all around good sound for all generes. I tried a cheaper box from another vendor. The quality of the cardigan is wonderful; however, the color was more orange than tan. Ive tried several different brands through the years (Born, Josef Seibel, Vionic, Dr. Overall it was a good value and reliable product! Ive worn Keen Austin size 13 boots and shoes for years but needed to order a size 14 in the Targhee. Tribit is a great up and coming audio brand and their customer service is outstanding. If you figure it out please tell the rest of us. I have had this happen but it is an issue with your phone not the unit itself. I cherish these, they are So cute!