order arrived on time. Dre - which means if you compile any relevant information about him its going to be an interesting read. most of the time. So they sent me a replacement, Ill update my review after I get it setup and try it all over again. Im 54, 150ish lbs and got a medium. I like how the bars itself to attach the bike rack too are sturdy and made of steel, however, I do not like that the main pieces to attach to the vehicle first are made of rubber. Passed this delay, youre on your own. I was already familiar with some of the UE products before, but never owned one, and this thing is great. I make several calls a day from my work and Im constantly on the phone which is why I use a headset. It came with all of the mounting hardware including beautiful screw covers for a sleek , polished , finished look.