The only issue that I had was that I wasnt able to get my LG phone to ever recognize these for Bluetooth pairing. Well, solidly built They are also a little snug as far as length is concerned. You can take out the grey fabric shelves and fit taller shoes (you can see in the picture on the very bottom rack). This product has clicking sound for callers in the other end :( ! thank you for making this towel. These started out amazing. Surprisingly comfortable for a pair of 4 inch heels. Due to all the metal and machines, we get a lot of interferance with our WiFi. 5 shoe and ordered the 11/12.