Although this is admittedly inconvenient, the surprise of working with a good customer service team and having the issue corrected quickly and smoothly made Pezin & Hulin earn their star back. I dont believe this book would be for everyone, because you have to like reading about futuristic dystopia, alien travel, and shape-shifters. and they are not cheap :( These things sound great! Nice, unique piece for a teen. It has the curve and the knob on the right side just like those TVs. They are lighter and more comfortable than the E7s, but that is a difference between a lower-level model and upper level model. I can actually see every spice I have, so its easier than looking through the cabinet to find what I need. I went to a REI store to buy them (exact same price as on Amazon) and realized my usual size 11 fit short and too tight. Nothing more annoying than leaning an expensive bike on whatever vertical surface is available.