They shipped me a new box with aux cords, no questions asked! But I did come across a list of recommended "fixes" for myself and other people with alien ear affliction. After writing a review, the CEO personally reached out to me and explained that the 2 outside bikes are supposed to be handle bars up and the middle bike is handle bars down. I like my pillows to be fluffy and soft but also firm and supportive. Ok, pitter patter. Theres quite a thumping base their but not much of a middle range to balance out that treble. My cabinet arrived, packed flat in a cardboard container, weighing about 65 lb. Until I found the Logitech K740. Very comfortable and great Quality material. Youre the reviewers for Fairly correct if you wear an 11 getting 11 and 1/2 if you were a 12 get a 13 if you wear a 13 get a 14 1/2 sizes in the full size is this seem to run a little small but like I said but other than that I didnt have a problem product was good it was adequate even the even the Rainbow sandals that tow fees between your toes as hard as a rock on them and this is nice and soft and I dont have to do that much break again and the arch was fantastic