Tried workarounds and fixes for what I could find online and nothing worked. --It also looks good--which tho the least of my needs, pleases me. The only issue I could find with it is the tightener nearest the microphone. I turn them off, then put them in the case to charge. I am very excited to have comfort and soooo cute all rolled into one! I am super weird about having clean feet so these are perfect for me! They have gotten totally submerged and we left them in the sun to dry and they are good as new. So putting the A pads on, the bass recedes - too much, the mids pick up slightly though are still recessive, and highs get far too high. Ive compared just about every headset for professional audio recording and ended up with the BPHS1. The sound of the right earbud keeps cutting out all the time it?s not noise canceling as advertised.