I have purchased two products from Winsome and have found them to be quality products in almost every respect. What came with the car was barely enough. The deal killer for me was the lack of support, Ultimately is support not the reason you buy a Orthopedic shoe? The thong strap was a little rough but I suspect it will become comfortable after just a few hours a wear. Missed the bit that said it does not work with Computers. This is the best waist training belt I have ever had. The price is a steal. It took me several months trying many different headphones until I finally got this one. Delivered quicker than expected. They dont touch any wall to the left or the right. But what was surprising is that it seems better even in the winter.