Feedback and help was received in a little under a week. The charging case won?t charge the right hand headphone and they won?t connect with the watch. Im glad New Balance seems to have created "Aravon," which appear to be a dressier version of New Balance shoes, and Im glad to see this offshoot of New Balance. I would not recommend these for people with large bunions but would recommend them for people without. They would get a -1 star. The music can barely be heard above swim noise. They are very lightweight though. There are many fantastic gaming mouse products and brands out there that do not overreach when it comes to user data privacy. I cannot say enough good things and for the price I paid, it was a STEAL! Also, I was impressed at how safely they were packaged for shipment.