Exactly the quality you would expect at a 9. Use the + Minutes on the touch screen. Flop around, if I walk with the straps off. We just put the open part of the shoe in the hook and hang our shoes up. For that reason alone, Im giving 4 stars. Much nicer than a normal rubber flip flop. Nothing else compares in a wireless bud form. There is no phone # for this company. I was really looking forward to getting this sound bar. When the note5 came out originally I didnt upgrade for two reasons; non-removable battery & lack of expansion slot.