They sent a different pattern than I ordered. Best work shoes I?ve had in a long time, wore Cat Argons for years but recent ones fell apart right away. Came back an hour late with the charging light still on, unplugged and tried to turn on. Wear a 11. keep hitting rewind because even though Ive listened to my playlist more times than I can count Im actually hearing it for the first time. My feet slip into them fairly easy and there is a good amount of space for my feet but they arent too big for them. I used the included installation disk; I downloaded the drives and software from the website; I manually installed the drivers; I followed the instructions in the box and the (different) instructions online; and I even talked to Canon customer support several times. The fit is okay, but they feel a bit stiffer than my last ear molds which cause irritation. If you want something more than average, I would suggest different options. Would be perfect for a laundry room.