the plastic over the top of the foot cuts into the foot. It serves no purpose other than to mar what would be a pleasing visual form. These are my first pair of FitFlops and I will order more in the future. I filled out the appeal they asked for, sent them a picture of my drivers license (which is super messed up btw) and I have no idea what so ever when Im gonna be able to use my headset. 5 running shoe and ordered a size 9 slipper, they were too small. I am donating more of my old shoes, since these Fitflops truly outperform even the super-expensive Walking Company exclusive ABEO sandals I got early last year. But when connected to 2 devices it manages well to switch b/w devices based in calls. I have blisters on the top of both feet and on both pinky toes. La música se escucha espectacular. I have previously owned the same shoe therefore knew the right size to order for me.