What more could you ask for??! These earphones are the cheap ones. As expected, the sole was just the right length. No response from supplier. Ive worn a size 12 for 50 years. When it comes to phone calls, the feedback my friends gave me was good and clear. Maybe I will feel differently about it after it gets grimy. I have owned these for maybe 2-3 weeks total and they no longer stay on my feet or are even wearable. I have had two sets of these luxurious feeling clogs, I bought one and returned them to Amazon to be swapped out for another pair. I love and live in Skechers Go Walks so wanted my other half to appreciate their comfort.