I think its because of the spinning magnets. I dont want to go through the hassle of returning the unit only to find the problem exists on the replacement unit as well. Very soft, and cool. With the onset of the pandemic I found myself in search of a quality headset and mic for voice and zoom calls. 9/14/2017- reduced from 5 to 3 stars UPDATE: These headphones broke after about 6 months of use. I found this deodorant which had great reviews and was ridiculously inexpensive. Came in a plastic baggy see picture not a box without invoice as the description says. The touch controls are a bit touchy, and a bit annoying, but you can get used to them and get the right action most of the time, so theyre not too terrible. My son was able to not laugh thru most of it and we had to change how spoke the news, otherwise hed have won! The games might not be made for the Sony upgrade, but they benefit greatly from it.