Sadly the new one didnt work with these dongles either, but it did connect with my Win 10 Bluetooth and it works great, except the audio, but Im putting that down to a software issue. I do not know how this product got so many good reviews. When I was looking for these hooks I wanted the ones with the highest strength rating knowing what I was going to be putting on them and these were those and I think they were right. I had what I thought was the same item, (that I bought in a store) so I ordered another. I wished I knew What I was REALLY buying. guess I received the defective pair! Gute Dämpfung und hoher Tragekomfort. One side of the rack came slightly bent, so the whole thing would wobble until I added a shim to even it out. She finds them so comfortable she wears them everywhere, theme parks, pool, and to play golf. As you see in the picture and video it is just slightly taller than the box and nowhere near my window.