Also worth noting is that any value of tread was lost on both pairs within the first 2-3 months of wear. I hoped that this would be an amazing wireless headset but they disconnect often and the audio cuts out frequently. It is very easy to put my phone in and take it out, only takes seconds. Very comfortable and supportive Per the manual, volume +/-, press and hold for 2 second and keep pressing to turn down/up continuously. This is an exceptional product I highly recommend it. My 60 year old ears were not hearing the dialog on TV shows well at all. Sadly, even though I dont feel those terrible drivers anymore, the headset is even more tight on my head. Many times I cannot make and receive calls at home. and I dont mind high price for a quality product.