Great case , i highly recommend it ! So you have to push them back and they go back to normal. Did what it needs to do. They accepted the return no problem and I got the right one. The output is clearer. sometimes it works, sometimes it does not, I basically use my smartwatch to control my phone now as far as skipping track and such. So comfy. Only two complaints though. I upgraded from an Ortofon 2M red cartridge and the Audio-Technica VM540ML is an amazing improvement. The instructions are ok, could be better.