hes had these on his wish list for some time--but they are quite pricey for a teenager with no income--and he received them as a gift last week. Look elsewhere if responsive support means anything to you. While the JBL Xtreme 2 is rated at 15 hours (significantly better), I feel as though 8 hours is enough to get you through the day. Keep the usb cable carefully as other usb cable will not get inside or either they will break or bend due to the rubber flap of the speaker as it keeps pushing downward. I think I even have a little bounce in my step! Je viens de recevoir mon colis et en le déballant jai constaté que le pot dorigan était complètement brisé avec son contenu répandu à lintérieur du carton demballage. most likely my own fault, the plastic gives way and it caves in thru weight? of clothes I guess. Overall poor design and lack of thought for end user instillation. At the regular price, I feel there are better options available. It is a great feature to have particularly because I live in NYC.