now she can listen to the music when cooking. This is my 3rd pair of Keen sneakers and I have not been disappointed yet! Would like a refund or replacement. The great part is, the underlying Technology is Intel! No volume buttons. For the cost this is a huge disappointment. One of the threaded brackets was welded upside down, so I just placed that one on the top level where it doesnt attach to another basket. Birkenstock ist eben unkopierbar. The sound is crisp and clean, with nice tight bass. I use these in an office of about 10 people where any one of us could be on the phone or having a desk meeting.