Alittle disappointing but not the end of the world for me. They are comfortable as tho their your favorite old pair but new! Gave as a gift and the person really like them . User manual some what hard to understand but seem to be great headphones. I thought these shoes would be soft and would ease my foot pain. Once I receive the new ones, they fit grest. The rack arrived in good condition, with good instructions for mounting. There?s A LOT of fluff. I have the original MDRz7 and these are a good upgrade. Make sure you change your Playstation sound settings so all audio goes through the headset.