Yes fantastic Customer Service, this company went above and beyond to correct a defaulty item I purchased. It?s able to ring or show its location using the app. Item was just as described! My boyfriend says crocks are the ugliest shoes ever. Edit: The "professional" product reviews were glowing so I got them to exchange the bad ones for a new pair. Sometimes you get what you pay for. The AKG would not recognize them still, until after some serious tinkering. Mein Sohn trägt sie Schuhe sehr gerne, sie sind biegsam, von innen schön weich gepolstert und passen sehr gut schmalen Füssen, wirkt nicht klobig ?? Una volta che le cuffie le ho sincronizzate (cioè basta estrarre la cuffia dal case, il vostro device le riconoscerà immediatamente), ogni qual volta che le riponevo nel case vanno automaticamente in ricarica. Then, the sound began cutting out and all I received was static.