Missing lower screws and caps. The video link posted is the only solution I found, and it works. But everything else is fine Spend the xtra-money and The Shoebay seller very fast and dependable. Pros: Though they require assembly, it didnt take much time to put all 18 together. In regards to sound quality, i put my ~7 year old Beyerdynamic DT 990 Pro 250 ohm headphones to rest, after a good amount of service life out of them. I recommend these as a suitable replacement pair or as your primary pair of headphones. I?m not sure why the other person on the phone had such a hard time hearing me. Perfect fit, perfect weight, perfect shoes for males of all ages and style preferences. so these would be good in a work setting.