This was a gift for my son so now I have to return and purchase again and hope the next one is not missing the piece as well. Cons:- The case was little flimsy, a little bit hard to open the case with one hand- No volume adjustment button on the earphones itself. They look slick AF also with shorts or trousers. Nice, comfortable flip-flops. Was easy to install using included plastic wall anchors. comodissime No sweat/water resistance either, so not so good for working out or using in the rain. The comfort was good but everything else, specifically about the company, needs to be seriously examined. The bag itself is made of very heavy materials and the zipper and cover flap seem very well made. Too much frustration.