These are comfy, soft, and I?ve washed them in the washing machine. If the manufacture would fix it, they would be a great value. I could have gotten my regular size but the nine still fits fine. Since it just needs to rest on the cradle and there are no pins to line up the speaker can face in any direction making the charging cradle extremely easy to use. No concerns here at all. Its more comfortable, so thats a nice plus, but after listening to several songs and feeling like something was off, I pulled up a sine-wave frequency test and discovered that the frequency response below 40hz is much weaker and tinnier than the old XB950N1. I just dont think they were as expertly tuned. Sometimes she complains that they?re a little tight on her head but it?s all about the placement on the ears. These are a great substitute for the price. Still comfortable and barely worn out.