That cable failed on me, and I would up getting a cheaper alternative replacement, which also failed on me after not that long. this happened to me but it was not that big of a deal. But, being portable, it is a good tradeoff (without having a massively heavy base. The product comes with a charging cable and a box to hold your earphones. That way I dont over heat immediately! Not to mention they are very much on trend right now. I truly love this towel holder. Arrived in a compact small box which looks great but there is no way there is 600 cottonswabs in here, maybe 200 at best, for the price point that is disappointing. I cant understand why Z slammed these and the other bad reviews here, there must be some bad pairs floating around. The wall anchors dont hold the screw.