Shipping was slow and the hitch was not boxed or even wrapped. I have been waiting for a great wireless headset for 5 years, to mix conference calls with hifi music listening that can switch between a physical phone and a PC. Very sturdy and looks almost like the one they installed on my boyfriends Trek at the store but for less money. The shelf on the top is such a beautiful place to add decorations or shoes. The front of the keyboard is quite high so really need a wrist rest for long work sessions. It wound up proving to be quick resilient. I would rate a 5 star because its my fault for not using it right. Bass came back to normal after I reinserted it snuggly into my ear. Then got really ill (flu?). These headphones were designed in Japan which is pretty impressive considering their JVC Gumy Series hasnt had any new Gumy earbuds in years, upon opening the package, the inside is quite confusing? (hoping they can change the package design to look more presentable like the other Gumy display box designs) the earbuds are wrapped in what seems paper? With a tiny piece of tape on it? not very well packaged compared to their other Gumy earbuds which is surprising because these are more money than the